LPN-Call Center FT position at Saint Francis Medical Center in Omaha

Saint Francis Medical Center is at present recruited LPN-Call Center FT on Mon, 24 Feb 2014 17:58:02 GMT. year of computer/keyboarding experience. One year of nurse triage experience in a call center environment... licensure as a Practical Nurse in Nebraska or Iowa...

LPN-Call Center FT

Location: Omaha Nebraska

Description: Saint Francis Medical Center is at present recruited LPN-Call Center FT right now, this position will be placed in Nebraska. For detail informations about this position opportunity please give attention to these descriptions. Alegent Creighton Health is the largest not-for-profit, faith-based healthcare provider in Nebraska and southwest Iowa with 11 acute care hospitals, a specialty spine hospital, freestanding inpatient psychiatric and skilled nursing facilities and more than 100 Alegent Creighton Clinic locations. As the primary teaching partner of Creighton University’s health scien! ces schools, Alegent Creighton Health and Alegent Creighton Clinic are committed to teaching the health professionals of the future.

Our commitment to our patients and their families is high, but the return on that commitment is even higher. We are committed to our employees by ensuring we hire individuals who also believe in enriching the lives of those we serve. If this sounds like you - apply today and join the Alegent Creighton Health team! We are an Equal Opportunity/Affirmative Action Employer.

Job Summary/Essential Duties:
Use independent judgment and critical thinking to meet the needs of patients through collaboration with internal and external resources and providers ensuring consistency with organizational standards and/or federal regulations.

Maintains and promotes a professional attitude while providing support and assistance to co-workers, patients, families, and all others while ensuring confidentiality of patient and org! anizational information.

Demonstrates commitment to m! aking Patients’ First.

Work as a back up to the clinical team as scheduled.

Qualifications

QUALIFICATIONS:
Experience

Preferred:
Two or more years of clinical nursing and triage experience in an ambulatory health care setting

Primary Care experience

One year of computer/keyboarding experience.

One year of nurse triage experience in a call center environment

Office/clerical, experience in scheduling and electronic medical records (EMR) systems and insurance protocols knowledge.

Ability to speak Spanish a plus

Education and/or Licensure-Certification:
Required:
Active licensure as a Practical Nurse in Nebraska or Iowa, Nebraska and Iowa are compact states, so licensure is required in the state of residence.

BLS or BLS instructor certification is required upon hire. Acceptable credentialing bodies and certifications include the follow! ing: American Red Cross: CPR/AED for the Professional Rescuer, American Safety and Health Institute: CPR, PRO, must say “Professional Level-with AED”, and American Heart Association: Basic Life Support for Healthcare Providers.

Knowledge/Skill/Abilities:
Knowledge of:
o Professional nursing theory and practice, as well as standard practices reules and regulations related to nursing.

o Organizational policies, regulations and procedures

o Medical equipment and instruments

o Risk management, quality improvement and infection control

o Insurance protocols

o Organizational skills

Skills as demonstrated through:
o Applying and modifying the principles, methods and techniques of professional nursing

o Continuous accurate verbal and written communication, to include appropriate grammar, telephone etiquette, correct spelling, legible handwriting, reading comprehension and fo! llow-through on instructions

o Establishing and maintaining co! operative and collaborative working relationships with patients, medical staff and the public

o Continuous time, resource and task management

o Must be able to set priorities and anticipate pediatric and primary care provider needs

o Excellent interpersonal skills

o Correctly assesses stat triage patient’s vital signs and charts them accurately

o Typing/keyboarding/computer skills

Ability to:
o Type approximately 35 -50 words per minute.

o Provide compassionate, empathetic patient care

o React calmly, professionally in emergency situations, and in times of conflict resolution

o Work closely with the providers responding appropriately and timely to provider(s) requests

o Apply all knowledge and skill requirements

o Multi-task on a consistent basis

o Keep accurate records

o Handle stressful situations

o To meet deadlines

o Assist ! the clinic as a backup as requested

Additional Responsibilities:
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.

Adheres to and exhibits our core values:
Reverence:
Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.

Integrity:
Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.

Compassion:
Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.

Excellence:
Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.

Maintains confidentiality and protects sensitive data at a! ll times.

Adheres to organizational and department specific sa! fety standards and guidelines.

Works collaboratively and supports efforts of team members.

Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Catholic Health Initiatives and its organizations are Equal Opportunity Employers

Job

Nursing - LPN

Primary Location

NE-Omaha-Ach Service Center

Shift

Days

Scheduled Hours per 2-week Pay Period

80

Weekends Required

Occasional

Status

Full Time
- .
If you were eligible to this position, please email us your resume, with salary requirements and a resume to Saint Francis Medical Center.

If you interested on this position just click on the Apply button, you will be redirected to the official website

This position starts available on: Mon, 24 Feb 2014 17:58:02 GMT



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