Patient Access Rep Part Time Evening ER shift- St. Francis Medical Center, Grand Island, NE
Location: Grand Island Nebraska
Description: Conifer is currently seeking to employ Patient Access Rep Part Time Evening ER shift- St. Francis Medical Center, Grand Island, NE right now, this occupation will be placed in Nebraska. More complete informations about this occupation opportunity kindly read the description below. Description
As a part of the Tenet! and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience and drive value-based performance. Through our revenue cycle management, patient communications, and value-based solutions, we empower healthcare decision makers-hospitals, health systems, physicians, self-insured employers and payers-to better connect every point of care and wellness management. Are you ready to be a part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Conifer Health Solutions is currently hiring for a Patient Access Representative at St Francis Hospital in Lincoln.
Hours: Part-time, 24 hours per week,! evenings. This is a benefit eligible position.
1s! t week hours are - Sun-Mon-Thurs : 4:30pm-1:00am
2nd week hours are- Tues-Fri-Sat: 4:30pm-1:00am
Must be able to work the above hours on rotating weeks.
General Summary
Working under the general supervision of the Patient Access Supervisor, greets patients and guests, processes all outpatient and inpatient admissions, pre-admissions, and transfers. Is usually the first contact with patients in the emergency room (ER), registers patients into the Admissions module of the MEDITECH system; assembles the initial portion of ER charts, and obtains room placements. Receives and logs payments on registered patient accounts for hospital services, and assists patients with insurance problems and questions. Registers guests for the Guest House and receives and logs these payments into the computer system.
Principal Duties and Responsibilities Identifies and assigns Medical Record and Account numbers on all types of patients when ! completing a registration and prepares patient identification bracelets. Interviews inpatients, outpatients, ER and recurring outpatients to obtain information such as; Demographics (patient's name, address, age, phone number, occupation, person to contact in case of emergency, attending physician, etc.), Insurance and Guarantor information (individual or insurance company responsible for the hospital bill) and inputs all information into the Admission Module of the MEDITECH system. Distributes information collected at the time of admission to various hospital departments as necessary. Secures signatures on forms, issues hand-outs and scans documents into the MEDITECH and VALCO systems according to established procedures and guidelines. Processes patient transfers to maintain bed placement and accurate census. Updates patient status and processes paperwork to insure accurate and timely billing. Enters payments on registered accounts for hospital services. Accepts reservatio! ns, collects registration/billing information and receives payment for ! Guest House stays, logs activity into the MEDITECH system as necessary. Balances cash drawers at specified shift change and documents in logbook. Collects and distributes patient valuables; completes patient valuable forms; places and retrieves valuables in combination safe. Communicates patient/billing related information back and forth between patients, family members, and ancillary departments as appropriate. Organizes and prioritizes the flow of patients and guests at Saint Francis Medical Center Patient Entrances by determining their reason for visit, type of admission, and directs patients and/or family accordingly; prioritizes the registration of patients at the General Admissions, Short Stay Surgery/MRI Admissions, and ER Admissions entrances. Directs the traffic flow in the registration areas, answers questions when needed, observes patient waiting areas for any patient or family member that may need assistance, and escorts patients and/or patients' families to the! ir destination within the hospital as necessary. Assists ER staff by contacting Physicians, ancillary departments needed in the ER, Nursing Supervisor for room placement and Pharmacy needs, and Main Administrative Control Center (Main ACC) to request on-call personnel. Contacts Health Information (HI) for old records needed for patient care in the ER. Assembles the initial portion of the medical chart for newly registered ER patients and processes ER departure information to insure accurate records in HI; assembles necessary patient information for patient transfers, physician office requests, and ambulance services. Answers ER and Admissions telephones. Photocopies insurance cards, photo ID's, responds to unit inquiries and requests, and relays patient, Physician, or nursing related messages.
Qualifications
Minimum Knowledge, Skills, and Abilities Required Ability to read and write accurately, use a personal computer, and multi-line phone, comprehend and ! communicate complicated written and verbal instructions when entering o! rders for prescribed procedures, relaying information to patients or families at a level normally acquired through completion of at least 1 year post High School education in classes such as Business, Education Healthcare, Human Services, etc. Familiarity with medical terminology preferred; ability to type 35 WPM without errors. One year customer service or related work and approximately six to nine months on-the-job experience necessary to gain knowledge of Admission procedures and schedules, develop an understanding of insurance coverage and financial information and to become familiar with basic medical terminology. Interpersonal skills necessary to explain, in person and over the phone, hospital billing processes, discuss insurance information and inform of hospital policies and procedures when issuing hand-out information to patients, families, nurses, and physicians, etc.; ability to remain calm in the midst of a crisis in the ER; handle distraught and/or angry patien! ts/guests; and to deal with numerous interruptions with tact and poise. Ability to concentrate and pay close attention to detail for up to 75% of work time when identifying Medical Record or Account numbers, registering patients, transferring patients, entering insurance information, taking payments or valuables, etc. Analytical skills necessary in order to receive and process accurate medical, billing and other admission and discharge information in order to admit, discharge, collect money, explain processes to patients /guests and correct registered account errors as well as perform ER responsibilities. Ability to lift, carry, push or pull supplies weighing up to 5 pounds 1% of work time, bend and/or stoop up to 5%, stand, walk, and/or push (up to 200 pounds) when assisting with patient transport up to 30%, sit up to 60%, and kneel up to 2% of work time.
Working Conditions Normal office environment with little exposure to noise, dust, and temperature. Exposure to! communicable disease 10% of work time and violent and/or combative pat! ients and/or guests.
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This occupation starts available on: Mon, 21 Oct 2013 09:02:17 GMT