Clinical Scheduling Representative (RN/LPN Full Time) - Good Samaritan Hospital, Kearney, NE
Location: Kearney Nebraska
Description: Conifer is looking of Clinical Scheduling Representative (RN/LPN Full Time) - Good Samaritan Hospital, Kearney, NE right now, this career will be placed in Nebraska. More complete informations about this career opportunity please read the description below. Tenet, through its subsidiaries, owns and operates acute care hospitals! and numerous related health care services. Our mission is to be recognized for our commitment to our people and partners who provide quality, innovative care to the patients we serve in our communities. It's a spirit you can experience first-hand and it's a philosophy that can enhance your own approach to health care and your career goals.
Description
At Conifer Health Solutions, we offer the strength and stability of Tenet Healthcare, a Fortune 500 company, with the ingenuity and energy of a healthcare independent. We are a healthcare solutions company born from the healthcare industry. We take care of hospital business, so hospitals can focus on caring for patients. Ready to be part of our solutions? Welcome to a company that gives you the resources and incentives to redefine healthcare services, with the benefits and leadership to take your career to the next step!
General Summary
Responsible for accurately scheduling diagnostic and/o! r surgical procedures. Demonstrates practice of nursing proces! s, receives verbal orders from physicians and ensures that the documented order is obtained as well as manages all other orders for scheduled patients. Conducts physician office/patient interviews, and explains hospital procedure guidelines and policies. Coordinates with clinical departments on schedule modifications and ensures patients are properly bedded.
Principal Duties and Responsibilities Responsible for obtaining complete and accurate clinical, demographic and financial information during the scheduling process. Enters data in scheduling system or other applications. Provides the customer with prep and other appointment instructions. Demonstrates practice of nursing process, receives verbal orders from physicians and ensures that the documented order is obtained as well as manages all other orders for scheduled patients. Follows guidelines for special requests/Stat/schedule modification procedures and coordinates communications with clinical areas to accomm! odate the customers' requests. Answers telephone calls according to designated scripting for the scheduling process. Maintains positive customer service at all times, referring unresolved issues to appropriate supervisor. Notifies customer of physician order, pre-authorization and other financial clearance requirements. Performs functions of other PASU functions or registration when requested.
Qualifications
Minimum Knowledge, Skills, and Abilities Required Prior RN clinical experience is mandatory and UR and/or management experience is highly encouraged. Minimum typing skills of 35 wpm Demonstrated working knowledge of software/system/equipment. Knowledge of function and relationships within a hospital environment preferred Advance Customer service skills and experience Ability to work in a Call center environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Advanced und! erstanding in surgery procedure scheduling preferred High achievement i! n productivity. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Identifies opportunities to improve patient relations and shorten the time it takes to handle scheduling processes. This position requires high-level problem solving and analytical skills, technical accuracy, excellent communication skills and the highest ethical standards.
Education/Experience High School Diploma or equivalent Graduate of a professional nursing program with a current LPN or RN licensure is required. 2-5 year administrative experience in medical facility, health insurance, or related area. 3+ years in Patient Access/Scheduling preferred. Some college coursework is preferred
Physical Demands Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting! , and walking
Work Environment Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions.
Other Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Conifer.
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This career starts available on: Thu, 11 Apr 2013 10:35:43 GMT